Gaming should be a source of fun, not stress. KrekiyaAt -, we believe responsible play is the best play. On this page, you'll find all the information and support you need for safe gaming.
Many people assume responsible gaming means playing less or not playing at all. That's not quite right. Responsible gaming means — Know your limits, play for fun, and always stay within your boundaries.
KrekiyaAt -, we want every player to enjoy gaming as a source of entertainment — not financial stress or mental burden. That's why Krekiya Has built the most robust responsible gaming system among online gaming platforms in Bangladesh.
Our platform offers a range of tools to help you stay in control of your gaming — from deposit limits to self-exclusion, all completely free of charge.
Please note: Win or lose, gaming is always just entertainment. Don't spend more money chasing losses you hope to recover.
Krekiya-'s responsible gaming commitment goes beyond words. Our entire team, technology, and systems work together toward one goal — ensuring your gaming experience stays enjoyable.
We're more than just a platform — we're committed to being there for you
Krekiya enforces a strict age verification process. No one under 18 is permitted to use our platform — this is a non-negotiable rule.
Krekiya automatically detects unusual gaming patterns and proactively offers support to players showing signs of risk.
After extended play sessions, Krekiya automatically sends a reminder to take a break. Your well-being matters to us.
Krekiya regularly shares responsible gaming tips and information with members — because an informed player is a happy player.
Our customer support team is specially trained in responsible gaming. They'll handle any concern you raise with care and empathy.
If gaming has become a problem, Krekiya can connect you with professional support organisations — completely confidentially.
At Krekiya, you stay in control of your own gaming — all tools are completely free
Set your own maximum deposit amount — daily, weekly, or monthly. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Effective ImmediatelySet a daily time limit for gaming. Once the limit is reached, Krekiya You will be logged out automatically — until you decide otherwise.
Daily / WeeklyYour session will automatically end if your losses exceed a set amount. This helps prevent emotionally driven overspending.
Automatic ProtectionTake a break from gaming for any period between 24 hours and 6 months. During this time your account remains active, but you will not be able to play any games.
24 hours – 6 monthsPermanently Krekiya To exclude yourself from -, submit a self-exclusion request. This decision applies for a minimum of 6 months, and our support team will assist you with respect and care.
Permanent ProtectionStep 1: Log in to the Krekiya app or website.
Step 2: Go to the "Responsible Gaming" section from the profile menu.
Step 3: Choose the tools that work for you and set your limits.
Step 4: Confirm — takes effect immediately.
If you need help:
Ask yourself the following questions. If you answer "yes" to more than one, it may be time to seek help.
Identifying a problem early makes it much easier to resolve
Using money meant for food, healthcare, or education on gaming.
Feeling deeply upset after a loss, or failing to feel happy even after a win.
Prioritising gaming over sleep, meals, or everyday responsibilities.
Increasing your bets each time just to get the same thrill as before.
Lying to family about how much you're gaming and how much you're spending.
Repeatedly trying to stop gaming but failing every time.
If any of the above signs appear, immediately Krekiya Contact Support or use Self-Exclusion.
Top Questions from Krekiya Players
Every feature we build has your protection in mind
Krekiya adheres to international responsible gaming standards and participates in regular independent audits.
Krekiya's advanced AI system identifies risky gaming behaviour and actively steps in to help.
Every request is reviewed by a trained person. We don't just solve problems — we listen to you.
May your gaming experience at Krekiya always be safe, enjoyable, and in control.